Helpdesk: 1-844-868-7666 or email help@touro.edu

Banner Application Navigator Service Interruption

Incident Report for Touro University - Central IT

Resolved

This incident has been resolved.

Posted Oct 06, 2026 - 14:52 EDT

Monitoring

Ellucian has implemented a fix and we are currently monitoring the results. If you continue to face an error when accessing Banner Application Navigator, please clear your browsers cache and cookies of all time, then restart your browser.

Posted Oct 06, 2026 - 11:47 EDT

Investigating

We are currently experiencing performance issues with Banner Application Navigator. Our team is actively working with our vendor and technical teams to identify the root cause and restore normal service as quickly as possible.

We apologize for any disruption this may cause. Please refer to this status page for real time updates.

Posted Oct 06, 2026 - 10:27 EDT

This incident affected: TouroOne (Application Navigator - Admin Pages).