Helpdesk: 1-844-868-7666 or email help@touro.edu
All Systems Operational

About This Site

Welcome to Touro College and University Systems systems status page. All community member emails are enrolled in this service. We will post all know and planned services interruptions.

Information Security and Risk Mitigation Operational
Administrative Security Alerts ? Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal ? Operational
Self Service (SSB) ? Operational
Application Navigator - Admin Pages Operational
OneBuy ? Operational
TouchNet ? Operational
Parchment/Printing ? Operational
Communications Operational
Student Email(@student.touro.edu) ? Operational
Faculty & Staff Email ? Operational
Canvas ? Operational
Mitel Office Phones (Touro Central Voice) ? Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Law School Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations ? Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
Applications Operational
Qualtrics Operational
Service Now ? Operational
School Dude Operational
PaperCut Operational
ExamSoft Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
System Wide Service Interruptions - Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 EDT
Scheduled - There will be system-wide service interruptions this evening. Access to TouroOne, SSB, TCWorkspace and VPN will be impacted.
Jun 11, 07:14 EDT
TCWorkspace.touro.edu
Completed - The scheduled maintenance has been completed.
Jun 11, 11:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:15 EDT
Scheduled - An upgrade of TCWorkspace was performed last night. If you experience an issue this morning please email dmitriy.dekhtyarev@touro.edu directly.
Jun 11, 07:09 EDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021
System Wide Service Interruptions - Data Center Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 19:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 18:16 EDT
Scheduled - Touro College IITS will be perform network maintenance at the Eastern datacenter. No service interruption is expected however with all changes performance may be improved. SSO applications may have momentary access failures and should be immediately retried.
Jun 3, 18:15 EDT
Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021
TouroOne Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 22:00 EDT
Scheduled - A Touro College vendor will be preforming a scheduled maintenance impacting TouroOne services. This will not impact your ability to access the TouroOne Portal or other Single-Sign On applications, however you will not be able to submit timesheets, access registration and advisement and Touchnet.

Impact: All applications connecting to the database will need to be shutdown prior to and started post implementation. This impact and required restart includes all applications (TouroOne SSB, Banner Pages) supported by Managed Cloud and ancillary systems.
May 26, 14:37 EDT
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