Helpdesk: 1-844-868-7666 or email help@touro.edu
Touroone.touro.edu / TCWorkspace.touro.edu
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 13:07 EST
Identified - VERIZON FIOS ISSUE
We have identified an issues logging into and performance with TouroOne, TCworkspace and VPN. It is impacting all Verizon FIOS users.
Mar 3, 09:58 EST
Investigating - We are investigating an issue TouroOne, VPN and TCworkspace.
Mar 3, 09:25 EST

About This Site

Welcome to Touro College and University Systems systems status page. All community member emails are enrolled in this service. We will post all know and planned services interruptions.

Information Security and Risk Mitigation Operational
Administrative Security Alerts ? Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal ? Operational
Self Service (SSB) ? Operational
Application Navigator - Admin Pages Operational
OneBuy ? Operational
TouchNet ? Operational
Parchment/Printing ? Operational
Communications Operational
Student Email(@student.touro.edu) ? Operational
Faculty & Staff Email ? Operational
Canvas ? Operational
Mitel Office Phones (Touro Central Voice) ? Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Law School Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations ? Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
Applications Operational
Qualtrics Operational
Service Now ? Operational
School Dude Operational
PaperCut Operational
ExamSoft Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021
Issue with Canvas
Resolved - This incident has been resolved.
Mar 3, 17:34 EST
Investigating - Users are reporting page errors when attempting to access Canvas. Canvas is currently investigating this issue.
Mar 3, 16:51 EST
Mar 2, 2021

No incidents reported.

Mar 1, 2021
TCWorkspace.touro.edu (Citrix)
Resolved - This incident has been resolved.
Mar 1, 06:13 EST
Monitoring - A fix has been implemented and the services will continued to be monitored.
Feb 18, 22:22 EST
Update - We are continuing to investigate this issue.
Feb 18, 22:21 EST
Investigating - We are currently experiencing an issue with TCWorkspace. Users are currently unable to log in.
Feb 18, 19:46 EST
Feb 28, 2021
TouroOne (Banner) Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 28, 01:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:00 EST
Scheduled - A Touro College vendor will be preforming a scheduled maintenance impacting TouroOne services. During this window, intermittent downtime is expected for TouroOne Banner Applications. This should not impede your ability to access Portal, Canvas and SSO applications.
Feb 23, 15:04 EST
Feb 27, 2021
Feb 26, 2021
TouroOne (Banner) Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:00 EST
Scheduled - A Touro College vendor will be preforming a scheduled maintenance impacting TouroOne services. During this window, downtime is expected for TouroOne Banner Admin pages. This should not impede your ability to access Portal, Canvas and SSO applications.
Feb 23, 15:02 EST
Feb 25, 2021
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
← Incident History Powered by Statuspage