Update - At Level 4 escalation with the provider, the services did momentarily come back up and went down about 5 minutes later. we are still working both directions actively.
Mar 12, 20:21 EDT
Identified - we have identified the issue to be caused by a fault in the carrier network, we are escalating with them to try and bring services back up. we are also looking at alternatives to restore services quickly as we have a tech on-site.
Mar 12, 19:19 EDT
Investigating - The internet and phones are down at LCW location. We are working on identifying the cause.
Mar 12, 16:30 EDT
Completed -
The scheduled maintenance has been completed.
Mar 8, 05:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 03:01 EST
Scheduled -
There will be a TouroOne maintenance outage impacting Banner Admin Pages only beginning Friday morning, March 8th, at 3:00AM-5:00AM EST. This Ellucian performed maintenance will not affect SSB, Blackboard, Canvas or email. Please plan accordingly.
Mar 7, 15:58 EST