Helpdesk: 1-844-868-7666 or email help@touro.edu
TouroOne Buy Performance Issues
Update - We are continuing to investigate this issue.
Feb 09, 2026 - 14:12 EST
Investigating - Users are experiencing extremely slow performance when accessing TouroOne Buy and Unimarket. We are actively investigating the issue. Please refer to the status page outages@touro.edu for updates
Feb 09, 2026 - 13:50 EST

About This Site

Welcome to Touro University systems status page. All community member emails are enrolled in this service. We will post all known and planned services interruptions.

Uptime over the past 90 days. View historical uptime.
Information Security and Risk Mitigation Operational
Administrative Security Alerts Operational
Student Security Alerts Operational
TouroOne Degraded Performance
TouroOne Portal Operational
Self Service (SSB) Operational
Application Navigator - Admin Pages Degraded Performance
OneBuy Degraded Performance
TouchNet Operational
Parchment/Printing Operational
Communications Operational
Student Email (@student.touro.edu) Operational
Faculty & Staff Email Operational
Canvas Operational
Mitel Office Phones (Touro Central Voice) Operational
Listservs Operational
Banner Communications Management (BCM) Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Long Island Campus Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
NYC 3 Times Square Cross River Campus Operational
Applications Degraded Performance
90 days ago
100.0 % uptime
Today
Qualtrics Operational
Service Now Operational
PaperCut Operational
ExamSoft Operational
DocuSign Operational
Banner Document Management (BDM) Operational
Banner Access Management (BAM) Operational
Degree Works Operational
Banner Enterprise Identity System (BEIS) Operational
Unimarket Degraded Performance
Azure Labs Virtual Machines Operational
90 days ago
100.0 % uptime
Today
Touro University Library Operational
90 days ago
100.0 % uptime
Today
Meditrek Operational
90 days ago
100.0 % uptime
Today
Applications Tools Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher (BEP) Operational
Evisions Operational
Intellecheck Operational
Formfusion Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Under Maintenance
Duo Core Authentication Service Under Maintenance
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
Course Dog Operational
Academic Scheduling Operational
Events Operational
Course Catalog Operational
Curriculum Operational
VPN Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 9, 2026
CourseDog: Academic Schedule Module
Resolved - This incident has been resolved.
Feb 9, 14:01 EST
Update - CourseDog continues to investigate the syncing errors reported yesterday. For the latest updates, please visit CourseDog's Outage page (https://status.coursedog.com/)
Jan 27, 14:47 EST
Investigating - We are experiencing a partial outage with the CourseDog Academic Schedule Module. You may notice issues with Banner and Canvas syncing.

Please do not attempt to override the issues by creating new sections or adding new instructors in Banner.

We are working to resolve this issue as quickly as possible.
Jan 26, 16:01 EST
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Scheduled Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Feb 6, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:00 EST
Scheduled - Our hosting provider, Ellucian, will be performing required maintenance. During this time, Banner PROD database, self-service pages, App Navigator, and administrative pages may experience intermittent interruptions
Feb 5, 13:51 EST
Feb 5, 2026
Slowness
Resolved - This incident has been resolved.
Feb 5, 13:46 EST
Investigating - We are currently investigating slowness reported across our Touro systems.
Feb 5, 09:27 EST
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Scheduled Self-Service Banner and AppNav Maintenance
Completed - The scheduled maintenance has been completed.
Jan 29, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 20:00 EST
Scheduled - Our vendor, Ellucian, is performing scheduled maintenance today from 8:00–11:00 PM. During this window, Banner App Navigator and Financial Aid Self-Service tools may experience intermittent downtime.

We appreciate your patience while this work is completed.
Jan 29, 16:11 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026
Jan 26, 2026
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