Helpdesk: call 1-844-868-7666 or email help.TouroOne@touro.edu
All Systems Operational
Blackboard ? Operational
TouroOne Portal ? Operational
TouroOne Admin Pages (Banner 9) Operational
90 days ago
100.0 % uptime
Today
TouroOne SSB ? Operational
TouchNet ? Operational
NYMC Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
Touro New York Operational
Faculty/Staff Email Operational
Touro New York Student Email Operational
Touro College of Dental Medicine Operational
TouroLaw Operational
Touro Nevada Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
File Server Operational
AllScripts EMR Operational
AllScripts PM Operational
Health Center Fax Operational
TouroOne Buy ? Operational
90 days ago
100.0 % uptime
Today
Touro College and University System Operational
90 days ago
100.0 % uptime
Today
DUO (Two-Step Verification) Operational
90 days ago
100.0 % uptime
Today
Reporting (Tableau) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019
Completed - The scheduled maintenance has been completed.
May 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 EDT
Scheduled - We will be performing maintenance on the internet at HQ, there may be periods of downtime due to this maintenance. it is scheduled to complete around 8am.
May 20, 23:23 EDT
May 20, 2019
Resolved - This incident has been resolved.
May 20, 14:08 EDT
Investigating - We are currently experiencing issues with the TouroOne portal account validation. The 'First Time User', 'Revalidate', 'Forgot Username', and 'Forgot Password' options are not working at this point in time. We are looking into the issue and hope to have it resolved as quickly as possible.
May 20, 10:02 EDT
May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Resolved - The issue has been resolved. Our Internet provider lost a circuit; we are currently operating on our secondary ISP.
May 14, 19:09 EDT
Investigating - We are currently experiencing an issue with 31st Campus' Internet access. We are actively investigating the issue.
May 14, 18:58 EDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019
Resolved - Issue was resolved.
May 8, 15:26 EDT
Monitoring - VPN connection needed to be bounced, back up and tested.
May 8, 10:38 EDT
Investigating - After a service provider outage last night, the site lost internet. there is a backup provider and we have a tech en-route to check why it is not working as it should. We will update you soon with more info as it becomes available.
May 8, 08:12 EDT