Helpdesk: 1-844-868-7666 or email help@touro.edu
Microsoft Email Issues
Identified - The issue has been identified and the team is working on a resolution.
Aug 14, 2026 - 10:42 EDT
Investigating - We are currently investigating issues related to Microsoft email. We hope to have this identified and resolved quickly.
Aug 14, 2026 - 09:34 EDT

About This Site

Welcome to Touro University systems status page. All community member emails are enrolled in this service. We will post all known and planned services interruptions.

Uptime over the past 90 days. View historical uptime.
Information Security and Risk Mitigation Operational
Administrative Security Alerts Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal Operational
Self Service (SSB) Operational
Application Navigator - Admin Pages Operational
OneBuy Operational
TouchNet Operational
Parchment/Printing Operational
Communications Partial Outage
Student Email (@student.touro.edu) Operational
Faculty & Staff Email Partial Outage
Canvas Operational
Mitel Office Phones (Touro Central Voice) Operational
Listservs Operational
Banner Communications Management (BCM) Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Long Island Campus Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
NYC 3 Times Square Cross River Campus Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Qualtrics Operational
Service Now Operational
PaperCut Operational
ExamSoft Operational
DocuSign Operational
Banner Document Management (BDM) Operational
Banner Access Management (BAM) Operational
Degree Works Operational
Banner Enterprise Identity System (BEIS) Operational
Unimarket Operational
Azure Labs Virtual Machines Operational
90 days ago
100.0 % uptime
Today
Touro University Library Operational
90 days ago
100.0 % uptime
Today
Meditrek Operational
90 days ago
100.0 % uptime
Today
Applications Tools Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher (BEP) Operational
Evisions Operational
Intellecheck Operational
Formfusion Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
Course Dog Operational
Academic Scheduling Operational
Events Operational
Course Catalog Operational
Curriculum Operational
VPN Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Unresolved incident: Microsoft Email Issues.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Planned Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 22:00 EDT
Scheduled - Banner Document Management (BDM) will be undergoing scheduled maintenance in the Production environment. Users may experience brief service interruptions during this window.

If you face any issues logging in or accessing BDM following this maintenance, please report them to touroonesecurity@touro.edu
Aug 7, 13:25 EDT

Aug 8, 2026

Aug 7, 2026

Scheduled Maintenance: Wi-Fi Security Certificate Update
Completed - The scheduled maintenance has been completed.
Aug 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 23:00 EDT
Scheduled - We are updating the security certificate for the Touro University Wi-Fi network on the evening of August 5th.

Impact: Anyone connecting to the campus Wi-Fi on or after August 6th will need to accept the new security certificate when prompted

Instructions: Please review the following Knowledge Article for details on how to reconnect your device: https://tcus.service-now.com/sp?id=kb_article_view&sysparm_article=KB0011115
Aug 3, 11:57 EDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

Planned Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Aug 2, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 22:00 EDT
Scheduled - Our hosting provider, Ellucian, will be performing required maintenance. During this time, Ellucian applications such as Banner PROD database, Self-Service pages, Application Navigator administrative pages may experience intermittent interruptions
Jul 29, 15:32 EDT
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