Helpdesk: call 1-844-868-7666 or email help.TouroOne@touro.edu
All Systems Operational
Blackboard/Canvas ? Operational
TouroOne Portal ? Operational
TouroOne Admin Pages (Banner 9) Operational
90 days ago
99.04 % uptime
Today
TouroOne SSB ? Operational
TouchNet ? Operational
NYMC Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
Touro New York Operational
Faculty/Staff Email Operational
Touro New York Student Email Operational
Touro College of Dental Medicine Operational
TouroLaw Operational
Touro Nevada Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
File Server Operational
AllScripts EMR Operational
AllScripts PM Operational
Health Center Fax Operational
TouroOne Buy ? Operational
90 days ago
100.0 % uptime
Today
Touro College and University System Operational
90 days ago
99.97 % uptime
Today
DUO (Two-Step Verification) Operational
90 days ago
99.97 % uptime
Today
Reporting (Tableau) ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 17, 2019

No incidents reported today.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019
Resolved - This incident has been resolved.
Aug 6, 07:31 EDT
Investigating - If you are experiencing log in issues with your TouroOne credentials, please revalidate your account. For assistance revalidating use knowledge article (KB0010058) on help.touro.edu - https://tcus.service-now.com/sp?id=kb_article&sys_id=7708db141b21fb002bbd86acdd4bcb19
Jul 31, 12:46 EDT
Aug 5, 2019

No incidents reported.

Aug 4, 2019
Completed - The scheduled maintenance has been completed.
Aug 4, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 20:00 EDT
Scheduled - Touro College and University System’s Ellucian partner will be performing a series of upgrades to the TouroOne systems.
All TouroOne Services will be unavailable (intermittently) Saturday, August 3 from 10:00 PM to Sunday, 10:00 AM ET
This will not affect the TouroOne portal or direct access to applications.

If you have any questions or need assistance, please contact the TouroOne Central IT helpdesk or visit us on help.touro.edu.
Aug 1, 08:51 EDT