Helpdesk: 1-844-868-7666 or email help@touro.edu

Automated System Upgrade Scheduled VDI W11 Gen NP TUNYxPG1

Scheduled for Sep 18, 16:30 EDT  -  Sep 19, 08:30 EDT

Scheduled

To improve system performance, reliability, and security, an automated system upgrade will take place during the scheduled maintenance window. While every effort has been made to minimize disruption, intermittent service interruptions or temporary access issues may occur during this period.

An alternate Virtual Desktop Infrastructure (VDI) environment will be available through TCWorkspace under the Desktops tab for users who require continued access during the maintenance window.

To access files and connect to the backup VDI, please follow the onboarding instructions provided in the W11 VDI Onboarding Guide: https://tcus.service-now.com/sp?id=kb_article_view&sysparm_article=KB0011083

We appreciate your patience and understanding as we complete these improvements. If you experience any issues during the maintenance period, please contact the IT Service Desk at help@touro.edu.
Posted Sep 14, 2026 - 14:14 EDT
This scheduled maintenance affects: TCWorkspace Group (TCWorkspace Virtual Desktops).