Helpdesk: 1-844-868-7666 or email help@touro.edu

Unimarket Service Disruption

Incident Report for Touro University - Central IT

Resolved

This incident has been resolved.
Posted Jun 13, 2025 - 10:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 16:43 EDT

Update

Users are currently facing issues when accessing Unimarket, Touchnet and Box.

We are actively investigating and working on a resolution. Please refer to this incident for updates on the status.
Posted Jun 12, 2025 - 16:19 EDT

Identified

Unimarket has identified that this issue is tied to a problem with the Google Cloud Platform and is currently a widespread global issue: https://status.cloud.google.com/index.html

Please refer to this incident for updates on the status.
Posted Jun 12, 2025 - 15:44 EDT

Investigating

Users are currently facing issues when accessing Unimarket. We are actively investigating and working on a resolution. Please refer to this incident for updates on the status.
Posted Jun 12, 2025 - 15:19 EDT
This incident affected: Applications (Unimarket).