Helpdesk: 1-844-868-7666 or email help@touro.edu

Data Center Outage (TCWorkspace, VPN)

Incident Report for Touro University - Central IT

Resolved

This incident has been resolved.
Posted Aug 28, 2025 - 09:38 EDT

Monitoring

The issues have been corrected.
Posted Aug 27, 2025 - 09:20 EDT

Update

VPN services are back up and running.
TCworkspace will be back up in 20 minutes.

We will continue to monitor the situation.
Posted Aug 27, 2025 - 09:08 EDT

Investigating

We are currently investigating networking issues at the University data center. This is impacting access to TCworkspace, VPN.
Posted Aug 27, 2025 - 08:20 EDT
This incident affected: TCWorkspace Group (TCWorkspace Virtual Desktops, TCWorkspace Applications) and VPN Services.