Helpdesk: 1-844-868-7666 or email help@touro.edu
Investigating - There is currently no access to the Touro Library Systems. We are looking into this now and hope to have a resolution shortly.
May 08, 2024 - 09:40 EDT
Update - Information Technology has identified missing functionality from Outlook online. The following issues have been reported to Microsoft:
Users can not:
1. create an automatic reply/out of office.
2. create or edit email signature.
3. manage shared calendars.
4. edit/manage inbox rules.
Microsoft is historically slow to respond to inquiry; this could be a long running issue. As a workaround users will need to use the Microsoft Outlook Client.

May 03, 2024 - 12:47 EDT
Investigating - Information Technology has identified missing functionality from Outlook online. The following issues have been reported to Microsoft:
Users can not:
1. create an automatic reply/out of office.
2. create or edit email signature.
3. manage shared calendars.
4. edit/manage inbox rules.
Microsoft is historically slow to respond to inquiry; this could be a long running issue. As a workaround users will need to use the Microsoft Outlook Client.

May 03, 2024 - 12:46 EDT

About This Site

Welcome to Touro University systems status page. All community member emails are enrolled in this service. We will post all known and planned services interruptions.

Information Security and Risk Mitigation Operational
Administrative Security Alerts ? Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal ? Operational
Self Service (SSB) ? Operational
Application Navigator - Admin Pages Operational
OneBuy ? Operational
TouchNet ? Operational
Parchment/Printing ? Operational
Communications Operational
Student Email(@student.touro.edu) ? Operational
Faculty & Staff Email ? Operational
Canvas ? Operational
Mitel Office Phones (Touro Central Voice) ? Operational
Listservs Operational
Banner Communications Management (BCM) Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Long Island Campus Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations ? Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
NYC 3 Times Square Cross River Campus Operational
Applications Operational
Qualtrics Operational
Service Now ? Operational
School Dude Operational
PaperCut Operational
ExamSoft Operational
DocuSign Operational
Banner Document Management (BDM) Operational
Banner Access Management (BAM) Operational
Degree Works Operational
Banner Enterprise Identity System (BEIS) Operational
Unimarket Operational
Applications Tools Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher (BEP) Operational
Evisions Operational
Intellecheck Operational
Formfusion Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
AnyConnect VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 8, 2024

Unresolved incident: Library Access.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024
Completed - The scheduled maintenance has been completed.
May 5, 04:00 EDT
Scheduled - Our hosting provider, Ellucian, will be conducting required automated maintenance. During this time, TouroOne Portal, Banner PROD database, Self-service, Application Navigator, Administrative pages, BDM, and other Ellucian applications will experience intermittent outages
Apr 26, 11:58 EDT
May 4, 2024

No incidents reported.

May 3, 2024

Unresolved incident: Microsoft Outlook Online.

May 2, 2024
Resolved - The Networking Team members worked to add an additional Internet provider restoring services to the TU California campus.
May 2, 08:47 EDT
Identified - The TU California campus Internet is down. The Internet provider has been informed and dispatched a repair team.
May 1, 11:10 EDT
May 1, 2024
Completed - The scheduled maintenance has been completed.
May 1, 05:00 EDT
Scheduled - Due to required Ellucian automated maintenance, Self-Service Banner Financial Aid, and Banner Admin Pages will experience service interruptions during this timeframe.
Apr 26, 09:22 EDT
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.