Helpdesk: call 1-844-868-7666 or email help.TouroOne@touro.edu
Wireless - TouroSecure not connecting
Incident Report for Touro
Resolved
Problem has been resolved.
Posted 4 months ago. Nov 21, 2018 - 09:32 EST
Update
We are continuing to work on a fix for this issue.
Posted 4 months ago. Nov 19, 2018 - 11:16 EST
Update
This notification does not pertain to members of TouroCom, Touro Pharmacy, Touro Dental, Touro Law and Middletown campuses.

After a major problem last week with a vendor upgrade, the Touro Secure WiFi service went down. To continue to provide reliable and secure WiFi service to the Touro community, we have created two new temporary WiFi options: Touro Student Secure and Touro Staff Secure

You will need to sign in using your TouroOne ID and password to connect to either network. You will only need to sign in once for each device you use.

For instructions on how to connect to the new SSIDS, copy and paste into your browser: https://help.touro.edu/hc/en-us/articles/360012347553-Connecting-to-Touro-Secure-Wireless
Posted 4 months ago. Nov 19, 2018 - 11:15 EST
Identified
We are working on fixing Touro Secure.
Please use Touro wireless network temporarily.
Posted 4 months ago. Nov 13, 2018 - 15:25 EST
Investigating
We are investigating the issue with the wireless ssid "TouroSecure".
Users are not able to connect to the "TouroSecure" network.
Posted 4 months ago. Nov 12, 2018 - 15:52 EST