Helpdesk: 1-844-868-7666 or email help@touro.edu
All Systems Operational

About This Site

Welcome to Touro University systems status page. All community member emails are enrolled in this service. We will post all known and planned services interruptions.

Information Security and Risk Mitigation Operational
Administrative Security Alerts ? Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal ? Operational
Self Service (SSB) ? Operational
Application Navigator - Admin Pages Operational
OneBuy ? Operational
TouchNet ? Operational
Parchment/Printing ? Operational
Communications Operational
Student Email(@student.touro.edu) ? Operational
Faculty & Staff Email ? Operational
Canvas ? Operational
Mitel Office Phones (Touro Central Voice) ? Operational
Listservs Operational
Banner Communications Management (BCM) Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Long Island Campus Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations ? Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
NYC 3 Times Square Cross River Campus Operational
Applications Operational
Qualtrics Operational
Service Now ? Operational
School Dude Operational
PaperCut Operational
ExamSoft Operational
DocuSign Operational
Banner Document Management (BDM) Operational
Banner Access Management (BAM) Operational
Degree Works Operational
Banner Enterprise Identity System (BEIS) Operational
Unimarket Operational
Applications Tools Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher (BEP) Operational
Evisions Operational
Intellecheck Operational
Formfusion Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
AnyConnect VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Ellucian Banner Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 05:00 EDT
Scheduled - Our hosting provider, Ellucian, will be conducting required maintenance. During this time, Banner PROD database, self-service, application navigator, and administrative pages will experience intermittent interruptions.
Apr 11, 17:37 EDT
Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Banner Financial Aid Maintenance
Completed - The scheduled maintenance has been completed.
Apr 8, 06:00 EDT
Scheduled - Due to required Ellucian automated maintenance, Self-Service Banner Financial Aid, and Banner Admin Pages will experience service interruptions during this timeframe.
Apr 5, 13:59 EDT
Apr 7, 2024
Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 23:00 EDT
Scheduled - During this time, please plan accordingly for a very brief service interruption (about 2 minutes during this timeframe) to Touro University System’s digital services and applications, including TouroOne Portal, Single-Sign ON (SSO), Banner Applications, and TCWorkspace.
Apr 3, 14:32 EDT
Apr 6, 2024
Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Issues accessing Canvas
Resolved - This incident has been resolved.
Apr 3, 18:54 EDT
Update - We are continuing to monitor for any further issues.
Apr 3, 18:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 18:34 EDT
Investigating - Users are reporting page errors when attempting to access Canvas. Canvas is currently investigating this issue. To follow Canvas Status Updates pages, go to: https://status.instructure.com/
Apr 3, 18:31 EDT
Apr 2, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage