Helpdesk: 1-844-868-7666 or email help@touro.edu
Phone service outage
Incident Report for Touro University - Central IT
Resolved
The phone service has been restored
Posted Aug 15, 2022 - 16:59 EDT
Monitoring
The issue has been resolved. We will keep monitoring it.
Posted Aug 15, 2022 - 15:38 EDT
Identified
The issue has returned. Our carrier is experiencing an outage and will keep us updated.
Posted Aug 15, 2022 - 14:48 EDT
Update
We are continuing to monitor for any further issues.
Posted Aug 15, 2022 - 14:02 EDT
Monitoring
Our team has applied a fix and the service is restored. We will keep monitoring it.
Posted Aug 15, 2022 - 14:02 EDT
Investigating
There is currently no incoming or outgoing phone service to most Touro sites. We are investigating the issue.
Posted Aug 15, 2022 - 13:11 EDT
This incident affected: Communications (Mitel Office Phones (Touro Central Voice)).