Helpdesk: 1-844-868-7666 or email help@touro.edu

All Systems Operational

About This Site

Welcome to Touro University systems status page. All community member emails are enrolled in this service. We will post all known and planned services interruptions.

Information Security and Risk Mitigation Operational
Administrative Security Alerts ? Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal ? Operational
Self Service (SSB) ? Operational
Application Navigator - Admin Pages Operational
OneBuy ? Operational
TouchNet ? Operational
Parchment/Printing ? Operational
Communications Operational
Student Email (@student.touro.edu) ? Operational
Faculty & Staff Email ? Operational
Canvas ? Operational
Mitel Office Phones (Touro Central Voice) ? Operational
Listservs Operational
Banner Communications Management (BCM) Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Long Island Campus Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations ? Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
NYC 3 Times Square Cross River Campus Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Qualtrics Operational
Service Now ? Operational
PaperCut Operational
ExamSoft Operational
DocuSign Operational
Banner Document Management (BDM) Operational
Banner Access Management (BAM) Operational
Degree Works Operational
Banner Enterprise Identity System (BEIS) Operational
Unimarket Operational
Azure Labs Virtual Machines ? Operational
90 days ago
100.0 % uptime
Today
Touro University Library Operational
90 days ago
100.0 % uptime
Today
Meditrek ? Operational
90 days ago
100.0 % uptime
Today
Applications Tools Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher (BEP) Operational
Evisions Operational
Intellecheck Operational
Formfusion Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 28, 2025
Resolved - This incident has been resolved.
Aug 28, 09:38 EDT
Monitoring - The issues have been corrected.
Aug 27, 09:20 EDT
Update - VPN services are back up and running.
TCworkspace will be back up in 20 minutes.

We will continue to monitor the situation.

Aug 27, 09:08 EDT
Investigating - We are currently investigating networking issues at the University data center. This is impacting access to TCworkspace, VPN.
Aug 27, 08:20 EDT
Aug 27, 2025
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Completed - The scheduled maintenance has been completed.
Aug 24, 04:00 EDT
Scheduled - Our hosting provider, Ellucian, will be performing required maintenance. During this time, Banner PROD database, self-service pages, App Navigator, and administrative pages may experience intermittent interruptions
Aug 22, 15:39 EDT
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Resolved - This incident has been resolved.
Aug 19, 10:23 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 17:52 EDT
Update - We are continuing to investigate this issue.
Aug 14, 14:57 EDT
Investigating - We are currently investigating reports of a service interruption to Banner Admin Pages and Banner Jobsub. Our internal teams and vendor, Ellucian are engaged and working to resolve the issue. We will provide updates as we receive them.
Aug 14, 14:56 EDT
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025