Helpdesk: 1-844-868-7666 or email help@touro.edu

All Systems Operational

About This Site

Welcome to Touro University systems status page. All community member emails are enrolled in this service. We will post all known and planned services interruptions.

Uptime over the past 90 days. View historical uptime.
Information Security and Risk Mitigation Operational
Administrative Security Alerts ? Operational
Student Security Alerts Operational
TouroOne Operational
TouroOne Portal ? Operational
Self Service (SSB) ? Operational
Application Navigator - Admin Pages Operational
OneBuy ? Operational
TouchNet ? Operational
Parchment/Printing ? Operational
Communications Operational
Student Email (@student.touro.edu) ? Operational
Faculty & Staff Email ? Operational
Canvas ? Operational
Mitel Office Phones (Touro Central Voice) ? Operational
Listservs Operational
Banner Communications Management (BCM) Operational
Location Based Services: Networks, Internet, Wifi, Website and VPN Operational
Touro New York- Long Island Campus Operational
Touro New York- Middletown Operational
Touro New York- Harlem Operational
Touro New York- Imaging School Operational
Touro California Campus Operational
Touro Nevada Campus Operational
Touro New York- NYC Locations ? Operational
New York Medical College Operational
Touro College of Dental Medicine Operational
NYC Podiatric Medicine Operational
HTC Operational
NYC 3 Times Square Cross River Campus Operational
Applications Operational
90 days ago
100.0 % uptime
Today
Qualtrics Operational
Service Now ? Operational
PaperCut Operational
ExamSoft Operational
DocuSign Operational
Banner Document Management (BDM) Operational
Banner Access Management (BAM) Operational
Degree Works Operational
Banner Enterprise Identity System (BEIS) Operational
Unimarket Operational
Azure Labs Virtual Machines ? Operational
90 days ago
100.0 % uptime
Today
Touro University Library Operational
90 days ago
100.0 % uptime
Today
Meditrek ? Operational
90 days ago
100.0 % uptime
Today
Applications Tools Operational
Banner Workflow Operational
Automic Operational
Banner Event Publisher (BEP) Operational
Evisions Operational
Intellecheck Operational
Formfusion Operational
TCWorkspace Group Operational
TCWorkspace Virtual Desktops Operational
TCWorkspace Applications Operational
Reporting Operational
Tableau Operational
Clinics/Health Practices Operational
AllScripts- Nevada Operational
AllScripts PM- Nevada Operational
Health Center Fax- Nevada Operational
Box Operational
Box Web Application Operational
Box Desktop Client Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box Box Edit / Tools Operational
Box Login/SSO Operational
Box Box Website Operational
Box Uploads/Downloads Operational
Duo Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Meetings Operational
Zoom Zoom Phone Operational
Zoom Zoom Cloud Room Connector Operational
Zoom Zoom Connector for Polycom Operational
VPN Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 26, 2025

No incidents reported today.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
NYCPM - Meditrek Single Sign-On (SSO) Transition
Completed - The scheduled maintenance has been completed.
Jun 24, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:00 EDT
Scheduled - To improve security and make logging in easier, Meditrek will start using the same login credentials as your TouroOne portal, Timesheets, and Canvas.

This change will happen on Tuesday, June 24 at 1:00 PM.

After this time, you’ll need to use your TouroOne username and password to log into Meditrek.
Jun 24, 07:57 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Unimarket Service Disruption
Resolved - This incident has been resolved.
Jun 13, 10:21 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 16:43 EDT
Update - Users are currently facing issues when accessing Unimarket, Touchnet and Box.

We are actively investigating and working on a resolution. Please refer to this incident for updates on the status.
Jun 12, 16:19 EDT
Identified - Unimarket has identified that this issue is tied to a problem with the Google Cloud Platform and is currently a widespread global issue: https://status.cloud.google.com/index.html

Please refer to this incident for updates on the status.
Jun 12, 15:44 EDT
Investigating - Users are currently facing issues when accessing Unimarket. We are actively investigating and working on a resolution. Please refer to this incident for updates on the status.
Jun 12, 15:19 EDT
Jun 12, 2025
Box services - Issue
Resolved - This incident has been resolved.
Jun 12, 17:14 EDT
Investigating - Issue accessing/uploading certain Box files. We're aware of the issue and looking into it.
Jun 12, 15:41 EDT
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